Terms and Condition

Welcome to ACE@USM for the online store. The terms and conditions stated below apply to all visitors and users of ACE@USM. You are bound by these terms and conditions if you're on https://alumni.civil.eng.usm.my


The content of terms and conditions may be changed, move, or delete at any time. Please note that https://alumni.civil.eng.usm.my have the right to change the contents of the terms and conditions without any notice. Any violation of the rules and regulations of these terms and conditions, https://alumni.civil.eng.usm.my will take immediate action against the offender(s).

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words, “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled, or licensed by ACE@USM.

Comments and Feedbacks

All comments and feedback to ACE@USM will remain at alumnicivil@usm.my

The user shall agree that there will be no comment(s) submitted to the ACE@USM that will violate any rights of any third party, including copyrights, trademarks, or privacy of another personal or proprietary right (s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. The user will be the only one responsible for any comment's content made.

Product Information

We cannot guarantee all actual products will be the same shown on the monitor as that is depending on the user monitor.


The user shall agree that ACE@USM may send a newsletter regarding the latest news/products/promotions etc through email to the user.


The user shall agree to defend, indemnify, and hold petpethouseofficial.com harmless from and against all claims, damages, costs, and expenses, including attorneys' fees, arising from, or related to your use of the Site.

Link to other sites

Any access link to third-party sites is at your own ACE@USM will not be related or involved to any such website if the user's content/product(s) got damaged or lost have any connection with the third-party site.

Inaccuracy Information

From time to time, there may be information on petpethouseofficial.com that contains typographical errors, inaccuracies, or omissions, that may relate to product description, pricing, availability, and article contents. We reserve the right to correct any errors, inaccuracies, or change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice.


This agreement is effective unless and until either by the customer or ACE@USM. The customer may terminate this agreement at any time. However, petpethouseofficial.com may also terminate the agreement with the customer without any prior notice and will be denying access to the customer who is unable to comply with the terms and conditions above.

Shipping and Delivery Policy

Items in stock: 2-5 working days for Standard Delivery items.

Items that are out of stock: Please email or call us for assistance.


All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, or online payment methods.

Payments cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of Your Order.